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Receipts,not promises.

Three representative builds (names under NDA). Named systems with the full accounting live on case studies.

Three builds, three teams

05:00 intake
05:20 parse
05:40 assign
06:00 notify
Ops · dispatch scheduleintake → parse → assign → notify
Ops & logistics

The 5am-crew dispatch bot

A freight brokerage ran morning dispatch from three inboxes and a spreadsheet. Greyflows built an intake parse assign notify pipeline with an exception queue.

4.5 h/daymanual dispatch time removed
0missed loads in the first 90 days
3 wkfrom kickoff to live

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Auto-answered · 62%
Escalated · 24%
Needs billing · 14%
Support · triage with guardrailstickets → intent → answer or hand off
Support

Triage agent with guardrails

A SaaS support queue drowned in password resets and status asks. We shipped an AI triage agent that answers the top 12 intents and escalates the rest, with evals on every prompt change.

62%tickets auto-resolved
<2 minmedian first response
97.4%eval pass rate at launch

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InboxOCRMatchLedgerFlagReviewPostDigestVendorTaxAuditDone
0auto-matched · 99.2%
Finance · invoice to ledgerintake → OCR → match → exception only
Finance

Invoice-to-ledger pipeline

Bookkeeping staff re-keyed 300+ invoices a month. Now: email intake, OCR extraction, ledger match, exception-only review, weekly digest.

38 h/mobookkeeping time saved
99.2%auto-match accuracy
$0per-invoice processing cost

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How a Greyflows engagement runs

Audit (week 0, free)

45 minutes on your processes. We leave with a ranked list of automation candidates and an honest go/no-go.

Blueprint (week 1)

Fixed scope, fixed price, architecture diagram, success metrics. You sign off before a single workflow is built.

Build (weeks 2–3)

Sprint builds in your stack, staged in your accounts. Demos every few days, not at the end.

Handover & care

Your team owns it: full docs and training. Or keep us on a care plan with monitoring and on-call.

Simple enough to see.
Powerful enough to ship.

Join the teams running automation they can actually explain.

Start building