Work
Receipts, not promises.
Three representative builds. Client names withheld under NDA — the numbers are real.
Ops & logistics
The 5am-crew dispatch bot
A freight brokerage ran morning dispatch from three inboxes and a spreadsheet. Greyflows built an intake → parse → assign → notify pipeline with an exception queue.
4.5 h/daymanual dispatch time removed
0missed loads in the first 90 days
3 wkfrom kickoff to live
Support
Triage agent with guardrails
A SaaS support queue drowned in password resets and status asks. We shipped an AI triage agent that answers the top 12 intents and escalates the rest — with evals on every prompt change.
62%tickets auto-resolved
<2 minmedian first response
97.4%eval pass rate at launch
Finance
Invoice-to-ledger pipeline
Bookkeeping staff re-keyed 300+ invoices a month. Now: email intake, OCR extraction, ledger match, exception-only review, weekly digest.
38 h/mobookkeeping time saved
99.2%auto-match accuracy
$0per-invoice processing cost
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